Privacy Policy

Mevo-America, LLC ("Mevo-America," "we," "us") respects your privacy. This policy explains what information we collect when you visit mevo-america.com or place an order with us, how we use it, and the choices you have. We have written it plainly because we want you to actually read it.

Information we collect

When you place an order, we collect the information needed to fulfill it: your name, shipping address, billing address, email, phone number, and the items you ordered. Payment card information is processed by our payment processor and is not stored on our servers.

When you contact us, we keep a record of our correspondence so we can answer your follow-up questions and improve our service.

When you visit the site, our hosting provider collects standard server logs (IP address, browser type, pages viewed, timestamps). We also use cookies for site functionality and, if you consent, analytics.

How we use it

We use your information to process and ship your orders, provide customer support, send order confirmations and shipping updates, and — if you've opted in — send occasional product news and offers. You can unsubscribe from marketing email at any time using the link at the bottom of those messages.

We do not sell your personal information. We do not share it with third parties for their own marketing.

Who we share information with

We share information with vendors who help us run the business: our shipping carriers (to deliver your order), our payment processor (to charge your card), our email service provider (to send you transactional and — if opted in — marketing email), and our hosting and analytics platforms. These vendors are bound to use your information only for the services they provide to us.

We may also disclose information if required by law, subpoena, or to protect the legal rights of Mevo-America.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct anything inaccurate, or ask us to delete your information (subject to legitimate business and legal record-keeping requirements). Email us using the contact form to make a request.

Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with similar laws have additional rights under their state privacy statutes. We honor these rights for all customers regardless of residency.

Cookies

We use essential cookies needed for the site to function (cart, login, checkout) and, with your consent, analytics cookies that help us understand which pages are useful. You can decline non-essential cookies through the consent banner or your browser settings.

Children

Mevo-America sells to commercial accounts and adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Material changes will be highlighted on the site for thirty days after they take effect.

Contact

Questions about this policy or your information? Contact us through the form on our Contact page, or write to Mevo-America, LLC, Charlestown, Rhode Island.

This policy is provided as a starting point. It is not legal advice. Mevo-America should have this document reviewed by qualified counsel before relying on it for compliance purposes.